Configuration vs. Customization

Choosing the Right Approach for Your QMS

As organizations adopt Quality Management Systems (QMS) to streamline their processes, the need for flexibility becomes apparent. Businesses often seek to adapt their QMS to specific workflows and compliance requirements, leading to discussions about customization versus configuration. Understanding these approaches is critical for selecting the right path for your business.

Concurrent Licensing VS Named Licensing in Quality Management System (QMS) Software

What is Configuration in QMS Software?

Configuration refers to making adjustments to the QMS using built-in settings and tools without altering the underlying code. It allows users to tailor the software to their needs through:

Defining User Roles and Permissions: Control who can access and manage specific features or data.
Customizing Forms and Fields: Add or rename fields to match organizational terminology.
Adjusting Process Flows: Modify predefined workflows to align with company procedures.

Advantages of Configuration:

Ease of Use: Intuitive and requires no technical expertise.
Speed: Quick adjustments with minimal disruption.
Cost-Effectiveness: Included in the software's capabilities, avoiding extra expenses.
Maintenance: Seamless updates without compatibility concerns.

What is Customization in QMS Software?

Customization involves modifying or extending the software’s functionality to meet unique business needs. Traditionally, this required coding and deploying backend changes, but low-code platforms like Trackmedium have revolutionized this approach.

With Trackmedium’s low-code platform, customization is powered by an integrated scripting language. This allows users to:

Create Custom Rules and Automations: Design scripts that automate unique processes or calculations.
Develop Tailored Dashboards: Build specific views to display critical metrics and insights.
Integrate with External Tools: Seamlessly connect with third-party systems without backend coding.

Advantages of Low-Code Customization:

Ease of Implementation: No need for backend development expertise.
Flexibility: Enables deep customization to address complex or niche requirements.
Faster Deployment: Changes can be implemented without lengthy development cycles.
Scalability: Easily adapts as business needs evolve.

Comparison Table:

Table below shows the key differences between configuration and customization:

When to Use Configuration

Configuration is ideal for businesses with:

Standard QMS requirements.
A focus on rapid deployment.
The need to minimize implementation and maintenance costs.

When to opt for Low-Code Customization

Low-code customization is better suited for:

Unique or complex workflows not covered by standard features.
Advanced automation needs.
Integrating with proprietary systems or niche third-party tools.

Striking the Right Balance

Modern QMS platforms, such as Trackmedium, offer a balance of robust configuration tools and low-code customization options. This combination empowers organizations to:

Start with straightforward configurations for quick deployment.
Expand into low-code customizations as their needs grow, ensuring scalability and flexibility without the challenges of traditional customization.

Conclusion

Choosing between configuration and customization depends on your organization’s needs, resources, and long-term goals. By leveraging the power of low-code customization and built-in configuration, Trackmedium enables businesses to achieve both flexibility and efficiency, all while maintaining simplicity and scalability.

Explore how Trackmedium’s platform can support your quality management goals, whether you need quick adjustments or tailored solutions. Contact us to learn more about our low-code capabilities and configurable features.

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Trackmedium QMS: Smart, Scalable, and Easy-to-Use Software Modules

Automate quality processes
Enhance product safety
Improve efficiency
Ensure compliance with global standards - while seamlessly extending to external partners.

Jane W.

QHSE Coordinator

Very helpful, very friendly, very responsive, fairly priced for what is provided

"Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system."

Read the full Trackmedium QMS review

Thomas R.

Quality Systems Manager

Overall experience is great. I would recommend this software to any quality professional.

"It is customizable and easy to learn. The customer service is very responsive and helpful."