Streamline Incident Resolution with CAPA
Address all the nonconformities promptly and resolve them effectively. Our state-of-the-art Corrective Action and Preventive Action (CAPA) module is designed to streamline the issue resolution and prevention process from start to finish.
Promote Quality Improvement with our CAPA Solution
Empower your business with higher quality outcomes and customer satisfaction. Capture issues at their core, resolve them, and proactively prevent their recurrence!
Collaborate with your team to find effective solutions.
Powerfully engage your team in identifying, investigating, and implementing effective solutions for internal corrective and preventive actions.
Create and distribute action items across your team.
Effortlessly generate and assign action items related to your CAPA plan for streamlined resolution.
Empower collaborative supplier resolutions.
Efficiently involve suppliers in the process of creating corrective action requests and resolving issues.
Address issues’ root causes and promote continuous improvements with CAPA
Identify root cause and conduct investigations.
Identify and record the root cause of the problem after conducting your investigation.
Associate CAPAs with various modules
Create CAPA records from various modules such as Audit Management, Nonconformance Management, Customer Communication, and Incident & Accident Management.
Mobile and tablet friendly
Access and control CAPAs and SCARs from any location via your tablet or smart phone.
Collaborate with suppliers via SCARs
Collaboratively work with suppliers on Supplier Corrective Action Requests (SCARs), assigning and implementing action plans for effective resolution.
Exceed compliance requirements
Facilitate compliance with corrective and preventive action requirements of global regulations and industry standards including ISO 9001, ISO 14001, and OHSAS 18001.
Tailor it to your needs
Customize the built-in CAPA form by adding or removing fields based on your specific company needs using our intuitive drag-and-drop designers. Additionally, you can customize any workflow or create your brand new one.
Discover the Power of Trackmedium eQMS Platform: Unleash Productivity with Over 40 Different Modules.
Document Control
Store all your company's documents in one centralized secure system and enforce consistent processes for reviewing, changing, and obsoleting documents across departments and geographical locations.
Management of Change
Streamline audit-related tasks by scheduling and performing internal supplier audits with standardized checklists and templates, and reduce the time and effort involved.
Audit Management
Streamline audit-related tasks by scheduling and performing internal supplier audits with standardized checklists and templates, and reduce the time and effort involved.
Training Management
Manage training tasks and record training progress for employees and suppliers to ensure adherence to related compliance requirements by automating and streamlining training processes.
Nonconformance Management (NCM)
Track and record information about non-conforming products and parts to ensure quality and compliance for continuous quality improvement.
Customer Communication
Track and manage correspondence with customers including customer complaints, inquiries, surveys, and all resulting follow-up actions.
What Our Customers Are Saying
Trackmedium eQMS is proud to provide simple, globally accessible quality management solutions across all industries.
"Trackmedium QMS has all the modules our organization requires to ensure systems are functional, and remain in compliance, while providing visibility and communication to our company. [It] ensured our users were completely trained and the system was operational in a remarkably short amount of time."
Larry T.
*Source: footnote1
"Trackmedium takes the extra step as solution consultants, with designs able to be customized to business requirements. They also extend their service to providing support for integrating in-house reports, giving us full advantage to migrate the system without impact to customers and suppliers."
Khai Meng L.
*Source: footnote1
"Trackmedium QMS brings a lot of quality and security to our company's management system. The best thing about this product is the ability to use different modules and the possibility to customise each of the modules, adapting them to the use required by each company."
Irene M.
Quality Assurance & Control Regulatory Affairs
*Source: footnote1
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Trackmedium eQMS: Smart, Scalable, and Easy-to-Use Software Modules
- Automate quality processes
- Enhance product safety
- Improve efficiency
- Ensure compliance with global standards - while seamlessly extending to external partners.

